Entry Assistant
Access Control Software for Spas, Water Parks, and Resorts: Digitally manage access, visitor flow, and capacity—for faster entry processes, shorter wait times, and a better guest experience.
How do businesses benefit from modern access management software?
With Entry Assistant, TAC offers integrated access management software for spas, swimming pools, resorts, and leisure facilities. The solution combines access control, ticketing, quota management, and dynamic pricing in a single centralized system.
This allows you to manage visitor numbers effectively, plan capacity more efficiently, and handle peak times more effectively. Prepaid and postpaid pricing models can also be implemented flexibly. When used in combination with the TAC|Wrist 900, guests receive their access badge directly at the machine and can pass through the turnstile without long wait times.
This reduces the workload for staff at the ticket counter and reception while also creating a modern visitor experience, from ticket purchase to entry.
Why are access control systems often inefficient in visitor management?
Waiting lines during peak hours
Long wait times at the ticket counter and entrance are especially common during opening hours, holiday seasons, or before evening rates take effect. Digital processes help reduce congestion: Guests pick up their online-booked entry media directly from the ticket machine and then proceed straight through the turnstile without any detours.
Inefficient capacity management
Without precise control, capacity goes unused or peak times arise unnecessarily. With hourly scheduling, booking of start times across all channels, and entry limits, visitor management becomes more predictable and pricing control significantly more efficient.
View all modules and features here.
Greater planning certainty and faster access processes
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Faster entrance processes through automated workflows and digital self-service solutions.
A transparent overview of visitor numbers, revenue, occupancy rates, and available capacity in real time.
Less coordination required between the cash register, the entrance, and ongoing operations.
Improved planning reliability through better management of visitor flows and peak times.
More time for service and personalized guest care thanks to more efficient processes.
This improves operational efficiency, increases capacity utilization, and enhances the guest experience.
Greater planning certainty and faster access processes
➔ Faster entry processes thanks to automated workflows and digital self-service solutions.
➔ A transparent, real-time overview of visitor numbers, revenue, occupancy, and available capacity.
➔ Less coordination required between the ticket office, the entrance, and ongoing operations.
➔ Greater planning certainty through better management of visitor flows and peak times.
➔ More time for service and personalized guest care thanks to more efficient processes.
This improves operational efficiency, increases capacity utilization, and enhances the guest experience.
How modern access control works
With Entry Assistant, you can manage access in real time, centrally manage hourly, daily, or group passes, and integrate ticket sales directly with entry. Ticket machines, turnstiles, after-payment systems, and reservations all work together seamlessly.
A system for businesses of all sizes
Whether it’s an outdoor pool, a spa, a fitness club, or a resort—our turnstile systems and modular access management solutions adapt flexibly to different facility sizes and requirements. This allows you to manage access efficiently, reduce the workload on your team, and keep track of visitor traffic at all times.
Can be expanded to include features such as outdoor readers, online and offline lockers, digital signage, guest pagers, health insurance billing, or return systems.
Why Bernaqua relies on Entry Assistant: A Case Study
As the largest water park in the Bern-Mittelland region, Bernaqua deals with high visitor traffic and complex access procedures on a daily basis. The goal was to find a solution that would streamline check-in, check-out, and visitor flow management.
With TAC’s all-in-one access management software, entry at the reception counters is processed more quickly. In addition, the self-service payment machines streamline the checkout process and significantly reduce the workload at the checkout counters. This results in shorter wait times, more efficient operations, and a better visitor experience.
Corinne Bernet
Bernaqua Bern
TAC develops innovations that make our daily work easier. The ticket vending machine is reliable, has no defects, and is easy to operate by both guests and employees. The collection of pre-booked online tickets via QR code is also simple and self-explanatory. On busy days, we get 1/3 more guests per hour into the facility thanks to the dispensing machine, which reduces waiting times for guests enormously.