Club Assistant
This fitness studio software is designed for single- and multiproperty-location businesses: centralized contract management, automated membership administration, and cross-location control, specifically developed for professional fitness studio operators.
How can you future-proof your gym?
TAC | The Assistant Company has been developing specialized gym management software for single- and multi-property businesses for 25 years. Our solutions help you manage all operational processes in a structured way, from membership administration and contract management to digital member communication.
Thanks to its modular architecture, Club Assistant adapts precisely to the size of your business and your specific needs. You choose only the features you actually need in your day-to-day operations:
Membership Management
Rental Management
Digital Vacancy Management
Contract Management
Accounts Receivables
TAC|Member App & Self-Service Features
By digitizing the entire customer journey, you can optimize and automate internal processes, reduce sources of manual error, and significantly lighten your team’s workload. Modern self-service options and the TAC|Member app ensure that your gym operates efficiently while delivering a high-quality member experience.
Our many years of industry experience and international expertise make TAC a reliable partner for fitness studios looking to professionalize their processes and position themselves for the future.
Why does membership management at the gym quickly become confusing?
Growing membership numbers, rising expectations, and a highly competitive market present gym operators with new challenges every day. Without specialized gym membership management software, teams quickly lose track of things:
are manual and inefficient
is time-consuming and prone to errors
complicate strategic decisions
can hardly be achieved without digital support
Club Assistant solves exactly these problems: with targeted member campaigns, the TAC|Member app for direct communication, and detailed analytics for future-proof planning.
Why does membership management at the gym quickly become confusing?
Growing membership numbers, rising expectations, and a highly competitive market present gym operators with new challenges every day. Without specialized gym membership management software, teams quickly lose track of things:
are manual and inefficient
is time-consuming and prone to errors
complicate strategic decisions
can hardly be achieved without digital support
Club Assistant solves exactly these problems: with targeted member campaigns, the TAC|Member app for direct communication, and detailed analytics for future-proof planning.
View all modules and features here.
How does Club Assistant save your team valuable time every day?
Club Assistant replaces manual processes and siloed systems with a centralized, fully digital gym management software solution. This means less work for your team and more time for your members:
Einfache Buchungsprozesse | Personal Training, Kurse und Termine werden in wenigen Schritten gebucht, benutzerfreundlich für Mitarbeiter und Mitglieder |
Digitale | Kontaktanfragen, Fragebögen und Mitgliederdaten werden automatisch aus dem Webshop ins Gastprofil übertragen, ohne manuelle Nacharbeit |
Effiziente | Die integrierte Vakanzverwaltung findet bei Kursausfällen schnell qualifizierte Vertretungen und spart wertvolle Ressourcen |
Automatisiertes | Offene Salden werden automatisch übergeben und entlasten die Buchhaltung im täglichen Betrieb |
How does Club Assistant save your team valuable time every day?
Club Assistant replaces manual processes and siloed systems with a centralized, fully digital gym management software solution. This means less work for your team and more time for your members:
Simple booking processes
Personal training sessions, classes, and appointments can be booked in just a few steps—it’s user-friendly for both staff and members
Digital Data Communication
Contact requests, questionnaires, and member data are automatically transferred from the online store to the guest profile without the need for manual follow-up
Efficient Course Organization
The integrated vacancy management system quickly finds qualified substitutes when classes are canceled, saving valuable resources
Automated Accounts Receivable Management
Open balances are automatically carried over, reducing the workload for the accounting department in day-to-day operations
What core functions support day-to-day operations at a gym?
Club Assistant combines all key features into a modular fitness management software solution that adapts flexibly to your business:
Membership Management
Manage contracts, subscriptions, and membership data in one central, easy-to-navigate location
Trainer Schedule, Course Organization
Efficiently manage
classes, personal training, and substitutions
Over 200
interfaces
Seamless integration into existing IT infrastructure and training planning software
Access Control, Device Management
Lockers, tanning beds, and payment machines seamlessly integrated
Modular
Scalability
From all-inclusive contracts to flexible add-on subscriptions, scalable for any type of club
Which industries benefit from specialized fitness management software?
Club Assistant helps businesses in the fitness and health industry digitize their daily processes, from fitness class schedules to member management:
Fitness Clubs & Fitness Chains
Centrally manage membership administration, contract management, and course organization
Personal Training Studios
Efficiently manage individual bookings, trainer schedules, and customer communication
Physical Therapy & Health Centers
Digitize appointment scheduling, treatment sessions, and patient communication
Swimming Pools & Sports Centers
Automate course registration, capacity management, and access control
Associations & Golf Clubs
Flexibly customize memberships, class schedules, and resource management
Club Assistant is a modular solution that adapts to businesses of any size and industry requirements.
How does well come fit AG save time and money with Club Assistant?
Challenge
As a 5-star fitness center with multiple locations, well come fit AG needed software capable of meeting the highest service standards and supporting a complex multi-property infrastructure within a single system.
Solution
Club Assistant provides a centralized, all-in-one solution: check-in, access control software, membership management, equipment management, scheduling, and accounts receivable management—all across multiple locations and fully integrated.
Tunc Karapalanci
well come fit AG
We use Club Assistant in our five-star fitness centre in many areas, such as check-in, access control, member and rental management and area-specific billing. The terminations in the software are simple and clearly arranged. Trainers and therapists can be directly booked, and in doing so necessary resources are blocked. TAC’s support team is at our disposal at all times for individual questions and is gladly willing to implement our requests. In a nutshell, Club Assistant saves mountains of paperwork and costs, while all operating processes are integrated in one system.